The Story Behind Bluecollaz
FAQ
General Information
Q: What is Bluecollaz?
A: Bluecollaz is an apparel and accessories brand dedicated to the men and women of the skilled trades. We create cool, comfortable, construction-inspired street gear designed to be worn after work hours while still letting you Wear Your Trade™.
Q: Where are your products made?
A: Our apparel is designed and printed in the United States. We partner with high-quality suppliers to ensure every piece meets the durability and comfort standards you expect.
Q: How can I contact customer service?
A: The best way to reach us is by emailing us at [support@bluecollaz.com]. We typically respond within 1-2 business days.
Orders & Payment
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, Mastercard, Amex, Discover) as well as PayPal and other secure payment methods displayed at checkout.
Q: Can I modify or cancel my order after placing it?
A: We process orders quickly! If you need to modify or cancel, please contact us immediately (within 1 hour) after placing your order. Once an order enters the shipping/fulfillment stage, we are unable to make changes.
Q: Do you offer discounts for bulk or trade purchases?
A: Yes, we offer special pricing for bulk orders for crews or companies. Please contact us directly at [support@bluecollaz.com] for a custom quote.
Shipping & Delivery
Q: What is your processing (handling) time?
A: Orders are typically processed and shipped within 1–3 business days (Monday–Friday). This is the time it takes us to prepare your order before it's picked up by the carrier.
Q: How long does shipping take?
A: Once shipped, delivery times vary by destination:
-
USA Standard Shipping: 3–7 business days (transit time).
-
International: 7–21 business days, depending on the destination.
Q: Do you offer free shipping?
A: Yes! We offer Free Standard Ground Shipping within the USA on all orders of $75.00 or more.
Q: Do I have to pay customs duties or taxes for international orders?
A: Yes. The customer is responsible for any import duties, customs taxes, or fees charged by the destination country. These charges are not included in your item price or shipping cost.
Returns & Exchanges
Q: What is your return policy?
A: We offer a 14-day return and exchange policy. You have 14 days from the date of delivery to request a return, provided the item is unworn, unwashed, and has all original tags.
Q: Who pays for return shipping?
A:
-
Customer Responsibility: If you are returning an item due to a change of mind or the wrong size ordered, the customer is responsible for the return shipping cost.
-
Bluecollaz Responsibility: If the return is due to our error (e.g., a defective or incorrect item), we will provide a pre-paid return label.
Q: How do I initiate a return or exchange?
A: Please email us at [support@bluecollaz.com] with your Order Number and the reason for the return. We will send you instructions and a Return Authorization Number (RAN).
Product Care
Q: How should I wash my Bluecollaz apparel to maintain the quality?
A: To keep your gear looking great, we recommend:
-
Wash inside out in cold water.
-
Use a mild detergent.
-
Tumble drying on low heat or, ideally, hang drying.
-
Do not iron directly over the graphic/print area.
From the Jobsite to the Brand
After decades in the trades I wanted to create something that represents the hardworking men and women who build the world around us.
Bluecollaz isn’t just apparel. It’s a badge of honor for people who show up every day, work hard, and take pride in what they build.
More Than Just Apparel
Bluecollaz is about building a community of tradespeople who wear their work with pride.
Every hoodie, shirt, and beanie represents the grit, skill, and dedication that defines blue-collar workers.
Weapons of Mass Construction
Our flagship design represents exactly what Bluecollaz stands for — the power of the trades and the pride of building something real.
The world isn’t built in offices. It’s built by the people who show up every day ready to work.